“Sticks and stones may break my bones, but words will never hurt me.”  However, we all know that old childish taunt is just not true! Adults, as well as children, thrive on positive feedback, and we at The Leakey Collection are no exception to that. We LOVE hearing from you. Don’t ever underestimate the power of your comments, suggestions and feedback of every kind! It is so valuable to us.

Balancing the responsibilities of running a business that can be reliant on the capricious nature of the economy, whims of fashion, Western schedules, and the traditional world of a nomadic culture in Africa, has been challenging at times, to say the least.  We could not do what we do without you, our partner stores and retail buyers, so customer satisfaction is very important to us.

Recently, we’ve heard some wonderful comments from you that I was able to share with the Maasai artisans when I returned to Kenya, such as the note from a new customer in Australia! Mandy from Danu Designs wrote “Just a small message to let you know that I got my order today, thank you very much.  If I thought they were fabulous online, they are spectacular in real life.  I do hope that the rest of Australia loves Zulugrass as much as I do and that we can all work together to make a difference.”

And from Schroeder Gallery in Orange, California, Judy Schroder and her daughter Katie…….well, sometimes pictures DO speak louder than words.

These small gestures on your part have a HUGE impact on the entire TLC team - including your sales representatives who help you decide between “Juicy Lucy” and “Shuka,” the ladies who fulfill your orders, support staff, the Maasai artisans who make the most extraordinary jewelry and wood tabletop items, and of course, Philip and me.

With Thanksgiving just around the corner, it is the time to be grateful for many things. And YOU ALL are certainly in that category!