Return Policy

The Leakey Collection’s commitment to customer service:

If We Made An Error or Your Item Arrives Damaged:

In the event that a problem with your merchandise is the result of our error, please contact us at admin@leakeycollection.com or 1-877-532-5392 x0 so that we can take care of it right away.

If You Are Returning an Item for Exchange or Refund:

If you are not 100% satisfied with your purchase, you may return it with the original packing receipt within 45 days of the order date for exchange or refund. Whenever possible, we encourage exchange rather than return of an item you are unhappy with as this ensures that the work opportunity that your purchase generated will still go to the Maasai.

If you do want a refund, it will be issued once we receive the original product. Please include a copy of the original receipt and the refund will be issued to the card that was charged, excluding shipping costs.

Please send items that you wish to return to:

The Leakey Collection 2794 Loker Ave West, Suite #107 Carlsbad, Ca 92010

You may return your package via the carrier of your choice. For your protection, we suggest using a shipping service that provides delivery confirmation, and that you insure the package for the value of the item(s) enclosed.

If You Are Returning a Gift:

We are happy to exchange a gift within 45 days of purchase for another item of equal value from our store. Your satisfaction is our top priority. If you are unsatisfied for any reason, let us know and we’ll make it right. If you have any additional questions, do not hesitate to call us at 1-877-532-5392 x0. Thank you for your support!